You will have a significant impact on saving the lives of babies and strengthening families by counseling women and couples in crisis pregnancies. The Client Advocate meets directly with clients to provide information on abortion and life-affirming support. 

Major Goals:
1. Quickly create rapport to build trust with clients in an unplanned pregnancy circumstance who have an abortion mindset to explore life-saving options
2. Ask effective questions to determine mindset with ability to actively listen and then communicate information in a way the client can most openly receive it, meeting the client where they are in their pregnancy journey
3. Respond with a sense of urgency to rapidly changing pace in meeting scheduled appointments and walk ins. 

Job Functions:
• Perform pregnancy testing according to Center protocol. Accurately records results
• Review client intake forms and conduct initial client intake meeting
o For those testing negative, offer a retest and initiate conversation regarding options if pregnant in the future
o For those testing positive, assess those at risk for abortion and identify needs of the client and options available
• Conduct abortion-information session sharing appropriate pregnancy options 
• Create a plan with access to resources and material goods based on her unique needs and situation
• Provide ongoing support (in person and via telephone) as clients approach their due date through one year following delivery
• Assist client in preparing for birth of baby including but not limited to:
o Access to pre-natal care
o Adequate nutrition
o Safe housing
o Maternity clothing
o Materials needed for infant care
• Research and provide appropriate referrals to clients who need services beyond what the center provides
•In a timely fashion, accurately maintain confidential records in client relationship management (CRM) database system for each client within assigned caseload
• Resolve routine issues, establish work priorities, and make decisions within established guidelines and authority
• Assist in writing and sharing client stories for foundation newsletter, brochures, website, etc.

Other Duties as Assigned

Working Conditions:
• General working hours are Monday - Friday, 8:55 am - 5:00 pm with limited absences/tardiness
• Attend occasional webinars and training
• Frequent travel as this position rotates between Centers (e.g., Philadelphia and Bucks County)
• General office position requiring significant visual effort and involves assignments requiring significant levels of concentration and sitting for extended periods of time
• Interacting with general public and a diverse population including pregnant women and their family who may accompany them

We offer an exceptional total compensation package that includes free health, prescription, dental, and vision coverage for employee coverage, life insurance, a 401k plan (company contribution of 3%), and a generous paid time off package.

Please submit your resume, cover letter, and salary requirements to denis@legacyoflifefoundation.org.